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CLASS LIST:

Classes Designed and Taught by Peter Pasquale

 Specialized Classes.

  • Managment and advanced Software:

         Wrote Kaiser HealthConnect Super Manager curriculum.

  • Produced Office Ally EHR 24-7 Biller and Physician enduser curriculum.

  • How to use Hospital Billing to do Professional Billing (Health Partners - multiple classes).

Train the Trainer Classes.

  • Train the trainer 101.​

  • Basics of Customer Service Soft skills for call centers (T Mobile).

  • Classroom management.

  • Leadership.

  • Software Solutions.

Other.

  • Created unique charts and concepts that have been copied many times over by other trainers.

  • Customer Service - Crevier BMW.

Epic Class List.

Taught classes and authored 90% of the curriculum below for Epic Professional Billing (PB), Hospital Billing (HB), Cadence (patient-check in) and Wisdom (Dental).

 

  • Basics of Registration.

  • Workflows 101.

  • How to be an editor of the Living Manual.

  • Wisdom for Billing.

  • Patient Check-in and Scheduling.

  • All billing aspects of Wisdom Dental.

  • HAR and Guarantor Account basics.

  • Account Maintenance (Introduction to Epic).

  • Charge Entry.

  • Charge Review Workqueues (WQs).

  • PB Charge Review process and special processes for Clinics and NCO.

  • Claim Edit WQs.

  • Insurance Follow-up.

  • Customer Service Epic skills.

  • Reports and Reporting Workbench Basics.

  • Payment Posting.

  • Remit WQs.

  • Credit WQs.

  • Refunds.

  • Retro-Review WQs for PB.

  • Home Health Billing Basics.

Plus hundreds of post-go-live Tip Sheets and Newsletter items.

© 2014, 2023 by Peter Pasquale

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