PETER PASQUALE M.Ed
Certified Trainer / Curriculum Consultant / Implementation Analyst / Instructional Design

CLASS LIST:
Classes Designed and Taught by Peter Pasquale
Specialized Classes.
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Managment and advanced Software:
Wrote Kaiser HealthConnect Super Manager curriculum.
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Produced Office Ally EHR 24-7 Biller and Physician enduser curriculum.
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How to use Hospital Billing to do Professional Billing (Health Partners - multiple classes).
Train the Trainer Classes.
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Train the trainer 101.
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Basics of Customer Service Soft skills for call centers (T Mobile).
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Classroom management.
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Leadership.
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Software Solutions.
Other.
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Created unique charts and concepts that have been copied many times over by other trainers.
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Customer Service - Crevier BMW.
Epic Class List.
Taught classes and authored 90% of the curriculum below for Epic Professional Billing (PB), Hospital Billing (HB), Cadence (patient-check in) and Wisdom (Dental).
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Basics of Registration.
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Workflows 101.
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How to be an editor of the Living Manual.
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Wisdom for Billing.
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Patient Check-in and Scheduling.
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All billing aspects of Wisdom Dental.
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HAR and Guarantor Account basics.
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Account Maintenance (Introduction to Epic).
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Charge Entry.
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Charge Review Workqueues (WQs).
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PB Charge Review process and special processes for Clinics and NCO.
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Claim Edit WQs.
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Insurance Follow-up.
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Customer Service Epic skills.
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Reports and Reporting Workbench Basics.
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Payment Posting.
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Remit WQs.
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Credit WQs.
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Refunds.
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Retro-Review WQs for PB.
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Home Health Billing Basics.
Plus hundreds of post-go-live Tip Sheets and Newsletter items.